Commonly known as ‘The Smile Maker’, Dairymaid’s ice cream has been a favourite in many South African households for the past three decades. Keeping the factory running and ensuring the quality of the ice cream remains at an exemplary level, is critical to the brand’s reputation.

PCS Global was the first choice to upgrade the Clayville, Gauteng factory’s control system. Wonder Phakathi, Control Systems Engineer at PCS Global explains: “Two years ago Dairymaid contacted us on Christmas Eve with a downtime problem on their production line. We assisted them and the problem was quickly resolved. This resulted in PCS subsequently providing them with a consulting service and, during a complete audit of their system, we identified a number of key risk areas that were affecting their productivity.”